Privacy Policy
Effective Date: 28. 10. 2026 Last Updated: 28. 10. 2026
1. Introduction
Welcome to PTZ Fuel Pumps (https://www.ptzfuelpump.com/). This Privacy Policy explains how PTZ d.o.o. ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, register an account, make a purchase, or interact with our services. We are committed to protecting your privacy and processing your data in accordance with the General Data Protection Regulation (GDPR) and the Slovenian Personal Data Protection Act (ZVOP-2). Data Controller Information: PTZ d.o.o. Podhosta 12A, 8350 Dolenjske Toplice, Slovenia Email: info@ptz.si Phone: +386 7 33 46 525
2. Information
We Collect We collect data you provide directly to us, as well as data collected automatically when you use our website. A. Information You Provide to Us: Account Registration (Individuals & Companies): Name, company name, VAT number, email address, billing and shipping address, and password. Purchases & Orders: Products ordered, purchase history, and payment status (we use secure third-party payment gateways and do not store full credit card details). Communications: Information provided when you use our "Contact Us" form, subscribe to our newsletter, or reach out to customer support. Social Login: If you choose to log in using Facebook, we receive basic profile information (such as your name and email) as permitted by your Facebook privacy settings. B. Information Collected Automatically: Technical Data: Your IP address, browser type, operating system, and device information. Usage Data: Pages visited, time spent on the site, cart status, and clicking behavior. Cookies: We use various cookies to operate our site (see Section 7 for details).
3. How We Use Your Information
We use your personal data for the following purposes, supported by lawful bases under the GDPR: To Process Orders (Contract Performance): To manage your cart, fulfill your purchase, deliver fuel pumps and spare parts, and provide order updates. To Manage Your Account (Contract Performance): To create, secure, and maintain your registered individual or company account. For Marketing and Newsletter (Consent): To send you updates on news, events, and offers. You can opt-out at any time. For Profiling and Segmentation (Consent): If you explicitly agree during registration, we may analyze your preferences to provide targeted product recommendations. To Improve Our Website (Legitimate Interest): To analyze user behavior and website traffic to enhance the user experience and troubleshoot technical issues. To Comply with Legal Obligations (Legal Obligation): Keeping financial records of B2B and B2C sales as required by Slovenian tax and corporate laws.
4. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties solely to operate our business: Logistics & Delivery Partners: Courier services to ship your physical orders. Payment Processors: To securely process your webshop transactions. IT & Hosting Providers: Companies that host our website and manage our databases. Social Media & Analytics Providers: Tools like Google Analytics and Facebook (Meta) if you interact with social plugins or targeted marketing.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy: Customer Accounts: Kept as long as the account is active. If you request deletion, we will remove your data, excluding what is legally required. Invoices and Financial Records: Retained for the statutory period required by Slovenian tax law (usually 10 years). Marketing Data: Retained until you withdraw your consent (unsubscribe).
6. Your Privacy Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data: Right to Access: You can request a copy of the personal data we hold about you. Right to Rectification: You can request that we correct any inaccurate or incomplete data. Right to Erasure ("Right to be Forgotten"): You can request the deletion of your data, subject to legal retention obligations. Right to Restrict Processing: You can ask us to pause the processing of your data. Right to Data Portability: You can request your data in a structured, machine-readable format. Right to Object & Withdraw Consent: You can opt-out of marketing communications, profiling, and segmentation at any time. To exercise these rights, please contact us at info@ptz.si.
7. International Data Transfers
While we are based in Slovenia, some of our third-party service providers (such as analytics or marketing platforms) may be located outside the EEA. Whenever we transfer your data internationally, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Effective Date."
9. Contact Us
If you have any questions about this Privacy Policy, your data, or if you wish to exercise your rights, please contact us: PTZ d.o.o. Podhosta 12A, 8350 Dolenjske Toplice, Slovenia Email: info@ptz.si Phone: +386 7 33 46 525
